Everyone gets frustrated at work. You get frustrated with your co-workers; you get frustrated with your customers and you especially get frustrated when your technology doesn’t work right the moment when you need it. I think everyone would agree that the best workplaces are the one where there is as little frustration as possible.
I hate to be frustrated at work. I like to have access to the tools, data and people I need as quickly as possible so I can get things done on-time. From my years of managing people at Microsoft, I started to see a distinct pattern. People wanted to jump ship from any team that had many frustrating aspects. When there were teams that had a reputation for minimal frustration, those teams seemed to attract the best people.
When we started Stoneridge, I wanted to make it a frustration-free workplace. Having a number of impatient people as our first team members certainly pushed me further in that direction. This attitude is core to our culture and one of the key things I explained to our new Chief People Officer candidates as we interviewed them over the past two weeks. You often hear the phrase “remove barriers or blockers” as the main goal of leaders
TO BE CONTINUED
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