Mastering Microsoft Dynamics 365 Implementations

Eric is the author of the book Mastering Microsoft Dynamics 365 Implementations that is releasing May 17, 2021 from Sybex. It will be available on Amazon and other bookstores starting on June 2, 2021.

Table of Contents

Chapter	Page
Introduction	xxvii
Chapter 1 • Stages of an Implementation Overview	1
Chapter 2 • What to Do Before You Begin a Project	11
Chapter 3 • Four Keys to Consider When Buying an ERP or CRM Solution	31
Chapter 4 • How to Evaluate and Buy Business Application Software	47
Chapter 5 • Organizing Your Team for Success and Project Governance	57
Chapter 6 • Sprints and Tools Needed to Run Your Project	73
Chapter 7 • Change Management Throughout Your Project	87
Chapter 8 • Organizing Your Business by Processes	99
Chapter 9 • Independent Software Vendors—Filling Gaps and Managing Partnerships	109
Chapter 10 • Factors for a Successful Project Kickoff	121
Chapter 11 • Designing the Software Collaboratively	133
Chapter 12 • Requirements Gathering and Staying “In the Box”	145
Chapter 13 • Conference Room Pilots	157
Chapter 14 • Dealing with Challenges Mid-Project	171
Chapter 15 • Customizations vs. Configurations and How You Manage Them	185
Chapter 16 • Data Migration—Early and Often	199
Chapter 17 • Environment Management and Deployments	215
Chapter 18 • Testing	229
Chapter 19 • Training for All	245
Chapter 20 • Going Live	261
Chapter 21 • Hypercare.	275
Chapter 22 • Support and Enhance Your Project	291
Chapter 23 • Bringing It All Together	307
Appendix A • The Bottom Line – End of chapter Q&A Answers	317

For more information about the book, check out the profile on the publisher’s (Wiley) site: Mastering Microsoft Dynamics 365 Implementations | Wiley.